How AI Will Change the Way We Make Decisions

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How AI Will Change the Way We Make Decisions

Will machine prediction decrease or increase the amount of work available for humans in decision-making? It is too early to tell.

Harvard Business Review | Wednesday, July 26, 2017

With the recent explosion in AI, there has been the understandable concern about its potential impact on human work. Plenty of people have tried to predict which industries and jobs will be most affected, and which skills will be most in demand. (Should you learn to code? Or will AI replace coders too?)

Rather than trying to predict specifics, we suggest an alternative approach. Economic theory suggests that AI will substantially raise the value of human judgment. People who display good judgment will become more valuable, not less. But to understand what good judgment entails and why it will become more valuable, we have to be precise about what we mean.

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