March 22, 2018
I recently spoke to an executive who was concerned about the prospects of gaining organizational buy-in on a new process improvement initiative. Historically, decisions in her company have been made in an ad hoc manner and have been routinely impulsive; her company views decision-making as a social process that promotes innovation and entrepreneurship rather than a systematic process for building cross-functional buy-in. Instead of establishing a collaborative process and environment, […]